Customer Relationship Management

Emirates IT helps you run a better sales process - with 360º lead histories and scoring, one-click engagement, on-record collaboration, everything-automation, and sales analytics.

Engage with your customers

Automate routine tasks—save more time.

Get real-time reports and insights

When it comes to a CRM solution, one size doesn't fit all businesses. That's why Emirates IT CRM lets you easily customize your CRM interface to meet the particular requirements of your organization. Manage multiple business processes with custom layouts, and create truly unique custom modules, buttons, and fields based on your business needs.

And that's how our CRM would be of help


Shorter sales cycles.


Improvement in lead conversion rates.

20 %

Revenue increase per sales person.


Improvement in customer retention.

Our CRM comes up with the following features

Identifies up-sell opportunities

Monitor your existing customers to identify when there’s an opportunity to up-sell or cross-sell. Also, identify customers with high lifetime value

Hooks your leads with right offers

Suggests the most effective and relevant offers for a particular lead. Knowing exactly what to pitch helps your team sell faster

Reduce training time drastically

You don’t need to spend a lot of time training new recruits, because the system helps them identify the leads to follow and actions to take

Works well on desktop or mobile

Make a highly productive workforce – telesales as well as field sales. Activities sync automatically across devices, keeping the team in-sync

Tasks and reminders

Automatically set sales tasks when a relevant event occurs.

Lead quality

Define what a high quality lead means to you, and present your sales team only with leads that match your ideal customer persona

24/7 Services

We are committed to provide our customers a 24x7 service experience. Our representatives are here to help our existing customers with their issues.

Also, for prospected customers who are looking to associate with us, can raise a request to buy the software and we are here to assist them 24x7.

Technical issues or functionality related queries can be raised and will be sorted within a given timeline for sure

We want to give our customers a support according to the comfort of their time.